Home | PZU in 2014 | PZU socially responsible

PZU socially responsible

Social responsibility, regarding the firm as a whole and individual employees, is the foundation of all activities performed by PZU and the prerequisite of sustainable development.

PZU Group entities have a common operating philosophy, which stresses the following three basic values:

  • We are Fair.
  • We are Effective.
  • We are Innovative.

The CSR activities undertaken in support of the business objectives apply to the following areas:

Client relations – the Group enforces the Good Practices in PZU code, which establishes the standards for ethical business operations. In order to learn the needs and opinions
of the clients, we conduct surveys, take advantage of social media, analyse complaints, and conduct quality audits of our
communication with the clients.

Activities for the community and hence concern for financial awareness and comprehensive safety.The Group sponsors numerous education-oriented ventures, such as Akcjonariat Obywatelski, Akademia Liderów Rynku Kapitałowego, and Droga na Harvard. In 2014, the Group also conducted a nationwide campaign to Stop wariatom drogowym (stop road rage). It also participates in numerous philanthropic campaigns through the PZU Foundation.

Employee relations – building performance-oriented organizational culture. The year 2014 included the commitment survey among the employees. The results of this survey serve as the foundation for the development of the Group’s programmes oriented on building organisation culture.

The confirmation of the highest standards at PZU Group regarding CSR is PZU’s presence in the RESPECT Index of socially responsible companies dedicated to the companies listed on the WSE, as well as in the CEERIUS (CEE Responsible Investment Universe) sustainable development index on the stock exchange in Vienna. 

Otwarte PZU, TalentUp oraz SmartUp are the three main programmes for the Group’s employees. Beside recognising employees with high development potential, they promoted direct and straightforward communication, teamwork, and encouraged the employees to seek innovative solutions.

At the end of 2014, PZU Group employed approximately 16.1 thousand employees calculated as FTEs (including 7.96 thousand in PZU and 3.34 thousand in PZU Życie). Significant increase in FTE results from M&A in 2014 of insurance companies in Baltic States and in Poland.

Environmental impact – our activities take two forms: of responsible internal resource management and of building environmental sensitivity and awareness among stakeholders – employees, clients, business partners, suppliers and representatives of local communities.


The confirmation of the highest standards at PZU Group regarding CSR is PZU’s presence in the RESPECT Index of socially responsible companies dedicated to the companies listed on the WSE, as well as in the CEERIUS (CEE Responsible Investment Universe) sustainable development index on the stock exchange in Vienna.

Both PZU and PZU Życie have had a Standard&Poor’s financial strength rating at the “A” level since 2009. This is one of the top ratings available for a Polish company.

PZU’s share price listings between the IPO on the Warsaw Stock Exchange (12.05.2010=100) and 31.12.2014

stock chart