48. Other provisions

Other provisions31 December 201431 December 2013
Short-term 177,400 177,307
Long-term 13,806 15,599
Total other provisions 191,206 192,906

Changes in other provisions in the year ended 31 December 2014Opening balanceIncreaseUtilisationReleaseCombinationsExchange differencesClosing balance
Restructuring provision - 17,687 -8,333 - - - 9,354
Provisions created for potential liabilities relating to CLSiOR investments 916 - - -916 - - -
Provision for disputed claims and potential liabilities under insurance contracts 3,075 289 - -2,583 - - 781
Provision for the Office of Competition and Consumer Protection penalties 119,549 2 - - - - 119,551
Provision for exit costs of the GraphTalk project 50,944 509 - -28,785 - - 22,668
Provision for PTE’s reimbursement of undue fees to the Social Insurance Institution 7,401 - -167 - - - 7,234
Other 11,021 14,878 -4,506 -2,489 12,522 192 31,618
Total other provisions 192,906 33,365 -13,006 -34,773 12,522 192 191,206

Changes in other provisions in the year ended 31 December 2013Opening balanceIncreaseUtilisationReleaseClosing balance
Provision for restructuring expenses 58,194 - -39,568 -18,626 -
Provisions created for potential liabilities relating to CLSiOR investments 916 - - - 916
Provision for disputed claims and potential liabilities under insurance contracts 2,687 388 - - 3,075
Provision for the Office of Competition and Consumer Protection penalties 138,310 - -5,613 -13,148 119,549
Provision for exit costs of the GraphTalk project 49,925 1,483 - -464 50,944
Provision for PTE’s reimbursement of undue fees to the Social Insurance Institution 8,836 477 -329 -1,583 7,401
Other 8,588 6,688 -103 -4,152 11,021
Total other provisions 267,456 9,036 -45,613 -37,973 192,906

The item "Provision for the Office of Competition and Consumer Protection penalties" is described in points 56.2 and 56.3.

Provisions for restructuring expenses are described in point 59.2.

Provision for the GraphTalk project exit costs in PZU Życie

The total “Provision for the GraphTalk project exit costs” includes the provision created for the costs of closing the IT GraphTalk project.

The provision was established in relation to completion of the GraphTalk project and failure to meet economic objectives. Additionally the provisions amount includes estimation of potential liabilities due to litigation with CSC Computer Sciences Sp. z o.o. – aspect described in point 56.4.

Provision for PTE’s reimbursement of fees collected from contributions overpaid by ZUS

A detailed method for determining and settlement of undue premiums to be returned is regulated in Article 100a of the Act on organisation and operation of pension funds of 28 August 1997 (Journal of Laws of 2013 item 989 as amended) pursuant to which if premiums unduly received are returned, the nominal amount of the service fee collected by the pension society managing a given fund should be returned to the Social Insurance Institution as well.

Since 2008, PTE PZU has been maintaining a provision for reimbursement of handling fees related to excess premiums paid by the Social Insurance Institution in previous periods. The calculation is made on the basis of information provided by the Social Security Institution for the years 1999 - 2013 (in 2014, the Social Security Institution has not provided any new information) and the rate of payment of premiums charged by PTE PZU.

Due to the fact that, as at signing of the consolidated financial statements, not all required information has been received from the Social Security Institution, it is not possible to specify the date of return of the fees on premiums.